Effective Workplace Communication

Objectives

Learn simple communication principles and techniques to apply at work in order to express yourself clearly, confidently, and professionally.

Duration

The workshop lasts 3 hours, including a 15-minute break.

Date and Time

Scheduled on demand.

Fee

The total fee (all-inclusive) is €219 per participant.
Discounts are available for groups of at least five participants from the same company.
Workplace communication

Trainer

Andrea Miriello
Business and Organizational Psychologist specializing in managerial and workplace soft skills training. He has worked with organizations such as: Gruppo Generali, Fincantieri, Crédit Agricole, Manpower, Adecco, Umana, International Mediation Campus, Cegos, IRES FVG, International SOS, Insiel, Huawei, and many others.

Contents

  • Best practices for verbal, paraverbal, and non-verbal communication in professional settings.
  • Communication styles: aggressive, passive, and assertive.
  • Diplomatic communication.
  • Best practices for written communication to create effective and professional emails.
  • Techniques for “memorable” communication: how to capture attention and ensure your message is remembered.

Workshop Features

The workshop takes a practical, interactive, and engaging approach. Real-life case studies, exercises, simulations, and group discussions are used.
It is conducted online via video call.
The number of participants is limited to ensure quality and interaction.
At the end of the workshop, participants receive a certificate of attendance and a handout.

Registration

To receive the registration form or request more information, please send an email with your contact details. Click here.

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